Experian Closes Their Canadian Consumer Credit Bureau

In mid-April, Experian decided to close their consumer credit bureau in Canada. With nearly flat revenue growth in North America, the company cited the global financial crisis which has lead to reduced consumer lending activity.

This message was posted on their website:

“Effective April 17, 2009, Experian will unfortunately discontinue its Canadian consumer credit bureau operations as a result of the very difficult economic environment in Canada and around the world, which Experian believes will persist for some time. This means that as of April 18, 2009, Experian will no longer be providing credit reports out of its Canadian database regarding any consumer in Canada.

We will continue to respond to ongoing consumer requests for copies of credit reports, as well as handle disputed items and other consumer assistance until April 17. After that date and upon completion of any disputes in process, all consumer information will be deleted from our database and will no longer be available to consumers or creditors.

If you have not previously obtained your credit report from us or initiated a dispute on your Experian credit report, you may wish to contact one of the other credit bureaus for assistance.”

In the Check Your Credit Reports article, I had included a PDF that had the forms for all three credit bureaus and instructions on what you need to do to request your file. Experian has now been removed and you can get the new version to check your credit reports for free.

Written by Tom Drake

Tom Drake is the owner and head writer of Canadian Finance Blog. While you’re here, consider signing up for the RSS feed or email subscription. Both deliver the latest articles directly to you! You can also follow me on Twitter for all the latest posts or to send me any comments or questions!

One Response to Experian Closes Their Canadian Consumer Credit Bureau

  1. hi
    i understand that they have now offices in canada. Today I got a call from one of their salesman promising to lower my interest rate with the bang to 0. to 3.50 if I’ll pay hem 980$.
    Icould not believe that he knew everything about my 4 credit cards, how much I pay every months and more. I thought that this information is private and banks are not allowed to share this information.

    I would appreciate if you can clarify this matter and let me know if they are legit and if they really can lower the rate.

    I did not like that the salesman did not want to give me any name, address or telephone number. He mention the name only when I dais I don’t want to talk with him.

    Thanks for your response
    Techiya Fisher

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